Website Cookie Policy

Information About Our Use Of Cookies

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. By continuing to browse the site, you are agreeing to our use of cookies.

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive.

We use the following cookies:

  • Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website or make use of e-billing services.

Cookies we have defined as ‘Strictly Necessary’ cookies will NOT be used to:

    • gather information that could be used to advertise products or services to you; or
    • remember your preferences or username after your current visit.

Because consenting to the use of these cookies is a condition of using our website, if you prevent these cookies we can’t guarantee your security or predict how our website will perform during your visit.

  • Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.

Cookies we have defined as performance cookies will not be used to:

    • gather information that could be used to advertise products or services to you on other websites;
    • remember your preferences or username after your current visit; or
    • target adverts to you on any other website.

In some cases, some of these cookies are managed for us by third parties, but we don’t allow such third parties to use the cookies for any purpose other than those listed above.

Because consenting to the use of these cookies is a condition of using our website, if you prevent them, we cannot guarantee how our site will perform for you.

  • Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).

Some of these cookies are managed for us by third parties. Where this is the case, we don’t allow such third parties to use the cookies for any purpose other than those listed above.

You can control whether or not these cookies are used but preventing their use may mean we can’t offer you some services and will reduce the support we can offer you. It’s also possible that preventing these cookie stops us remembering that you didn’t want a specific service.

  • Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

You can control whether or not these cookies are used but preventing their use may mean we can’t offer you some services. All of these cookies are managed by third parties, and you may alternatively use the third parties’ own tools to prevent these cookies.

Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.

You block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.